Get in touch

Response expectations

Trial requests

  • Initial response within 2 business days
  • Trial program details and pricing provided
  • Follow-up conversation scheduled based on your timeline

General inquiries

  • Response within 2 business days
  • Detailed answers or routing to appropriate team member
  • Follow-up as needed for complex questions

Customer support

  • Response time based on urgency level (see above)
  • Initial acknowledgment followed by resolution or status updates
  • Escalation path for issues requiring immediate attention

Business Days and Hours: We operate Monday-Friday across multiple time zones. Weekend inquiries receive responses on the following business day.